4/16/2012
The Art of Parenting Art
Each artist and crafter comes to Etsy with, at the very least, a wonderfully creative idea.
We are so excited and, at the same time, terrified, to open our “doors” and let the world see what we have to offer. Our precious little “newborn” shop. It’s scary and thrilling all at the same time. It’s overwhelming at the beginning and a steep learning curve. Then, once you are here for little awhile, you can look back at those first awkward months and smile.
One of the first things many do (as I did) is browse the Etsy forums looking for tips and advice. I will never forget one of the first user comments I read on an Etsy forum went something like this: “Well, I’ve done every single thing I am supposed to do to be successful here and still no sales. . . now what Etsy?”
I took, from that, the number one tip I still follow . . . I do not rely on or expect anyone elses advice or help to get me where I want to be! If there are 250,000 sellers on Etsy then there are surely as many pathways to, and definitions of, success. There are factors that work, to a degree, across the board. I’d count professionalism, excellent product photography, genuine warmth, realistic expectations and self-critque, uniqueness, impulse appeal, and a certain degree of Etsy network savvy among them.
At the beginning, with time and so much energy that we are willing to invest online, we are drawn to the community of a place such a Etsy. It’s teams, treasuries. helpful blogs, our social media forays and seeking out good and solid advice. It’s a necessary series of steps we climb to get ourselves going. It feels great to be “connected” in a supportive environment. It gets us noticed and, without that help, we could quickly drown in obscurity.
There are amazing upsides to the community but ultimately, as with many things in life, I believe we do better and become stronger when we are forced to venture out on our own. To invent our own way. As an example, I’d offer the number of parents I have known (my own mother included) who have said, “No book or other mother’s advice could’ve prepared me for what parenting was going to be like.”
I, for the record, see my mother as an absolute hero.
I take their word for it since I decided long ago I was not going to have children. My creative world has always beckoned so deeply and, not to take anything from the reality and immediacy of actual parenting, I’d say that my creative world IS my child. And I treat it as such.
It comes first
I can say that if it needs “fed” I feed it.
If it needs attention, I lavish it.
If it’s having a bad day, I sit with it patiently.
My own learning curve this past year has been greatly expedited with the running of three shops that I curate and create for. Each of them is completely unique and different in their content and I can tell you that anything that has worked for me, sales and marketing wise, in any one of them has not necessarily worked in the other two.
Three different shops.
Three completely different paths.
Three different "kids"
The key, for every seller, is always based in finding one’s own unique path. There are, in this web-crazy age, so many possibilities as to where to invest your time and how to build your own base and customer network. New ideas and outlets are popping up every day it seems.
I learned years ago, as all parents do, that I had to prioritize my time and energy and a lot of things would have to be weeded out of my life to make the room required for my art. The rewards for “going without” are, as I expect they are for any parent, immeasurable and often undefinable to others.
So we come here to the Etsy playground . . . with our “children”, and it’s really nice to see others raising such fine young shops too. I admire many and sometimes I wonder “Now what were they thinking?” about others. But it’s a community with a common thread, hopes and goals. We are all raising our little shops as best we can and it helps to just not feel so alone.
In that regard though, I’d like to share something my Zen teacher would often repeat,
“Anything that you truly love to do will feel lonely.”
If you are or have been a parent I believe you have an advantage. Just treat you art, your craft, your shop as you would/did your child. Give it that same unconditional love and undivided attention. Prioritize it with the same immediacy. You will find success in that.
The time will hopefully come when your Art-baby outgrows the toddler stages. It will begin to get around on it’s own. You’ll need to devote even more energy to follow up and care for it then. You’ll need to decide what is really important for continued success and growth. There is no right or wrong answer . . . but these questions all create an infinite lot of possibilities. Leaving us further out on our solitary paths.
There will be more time required. It’s at this crucial stage that I see a lot of people apologizing for the lack of time they then have to invest here. Lack of time for treasuries or comments. Lack of time for blogs or blitzes. Lack of time for chats or keeping up.
There’s no need. . . you’re an art parent. Not to mention you may also have a significant other. Human or animal kids. Another job. etc etc It should be understood that it all comes first.
It should be understood that everything has a time and place and then it too must pass.
Trust your parental instincts. Love what you do. It’s a long term commitment.
Take pride in, and celebrate, that success along the way.
And if moving down that path to success brings about a feeling of loneliness,well, my Zen teacher had a saying for that too. . .
“It’s just loneliness.”
Oh, %@#%$ ZEN! :)
Do you feel a struggle to find time for everything in your life as your business grows?
Do you feel community has to take a back seat to your individual and shops needs for growth?
Do you feel the commitment to ANY life success requires commitment similar to parenting?
Does your art/craft create an experience of loneliness at times?
I’d love to hear your thoughts on any of these!
And thank you for reading. . .
nicolas
4/06/2012
Artisans Gallery Team, First Friday, April 2012
First Friday is an Artisans Gallery Team monthly series where we showcase the new work of our member artisans.
Celebrate April showers all year long with the lucky in love cloud. - BabyJivesCo
"The Pelican" is a one of a kind hand painted necklace. Perfectly nautical for summer! -TuckooandMooCow
In the color of spring blooms (think crocuses, tulips, and more), this romantic hand-knit capelet makes a lovely accessory in spring-time. -TickledPinkKnits
Anyone who knows me knows how much I love mixing bright colors together! (In fact, my workroom walls are painted bright blue and I have one of my husband's photography prints, which is primarily a bright lime green, on the walls.) So this necklace was inspired by the feeling of happiness that surrounds me when I'm wrapped in vivid, saturated color. -RedChair
Handmade Earrings AAA rainbow Moonstone briolettte 14k gold filled, perfect for Spring.-steinschmuckdesign
In our Pattern & Texture series we take a look at different patterns in scale and texture. These patterns were inspired by our interest in vintage ikat, Suzani, and Arts & Crafts era tapestries and textiles. These handcarved and mosaic raku-fired tiles can be displayed altogether or individually. -romyandclare
I created my newest series "Zen Garden" by using the wrong glaze from a test glaze bucket at the end of a 12 hour work day when I was too exhausted to think, so this comes from truly being in the flow where coherent thought has ceased! -OneClayBead
This soft knit cuff contains semi precious stones and glass beads in a mix of warm golds, amber and turquoise. The colors in this cuff remind me of summer. -lapisbeach
Two Tones Pomegranate Leather Bag is a Colorful Spring Bag. -iragrant
green, green, green......a big fashion theme this year! -Donauluft
The perfect gift for Easter and Passover - Moonstone necklace for full moon evening. -anakim
Delicate detail in ecru and black - Plus size 1X - Made from all recycled materials. -BrokenGhostCouture
Fresh new spring blossom for April. my latest watercolor -TheJoyofColor
A product "green" in nature Natural fiber, renewable, recyclable and biodegradable, the cultivation of flax is one of the world's greenest. -ikabags
I made these sky blue Chalcedony briolette bridesmaids' gift sets with the spring and summer bride in mind. -PoleStar11/04/2011
Artisans Gallery Team First Friday, November 2011

These spalted birch rounds are a wonderful gift for the nature lover! The scenes depicted on them are inspired by the forest in which they once stood! ~TwigsandBlossoms
Elegant and chic, hand-knit in a luxurious blend of Peruvian-made Baby Alpaca and Silk, this lovely cowl makes a perfect accessory for your autumn and winter wardrobe.~TickledPinkKnits
Perfect gift for the bibliophile in your life. ~ThreeTreesBindery
High Quality, Attractive Price! The beautiful chic and super handy design of this ruffles bag is perfect for Autumn and Winter seasons, it is very good suited for all seasons too. ~bayanhippo
A stud version for the Organic golden earrings. Perfect for any occasion and for any season. Will make a great holidays gift in a very reasonable price. ~anakim

Here's one of our new silk throw pillow covers, made with a vintage Vera Neumann midcentury modern scarf. Fashion your sofa can wear! ~SewnNatural
The red and crimson freshwater pearls and crystals dance about like winter berries on this hand knit wire cuff. Perfect accessory for the upcoming holiday season. ~lapisbeach
Handmade gifts like an star from our heart! Like a bridge from us to yours, we are bulding together. ~ikabags
My handcrafted Angel can be pretty for winter's Holiday. He can sit on the edge of the fireplace or hang on the wall and peacefully wait for the holidays. ~DonataFelt
This Luxurious Japanese Silk Brocade in golden orangish colours will be a perfect Christmas gift for her. ~iragrant
A Thanksgiving platter, picture the turkey - out of the oven and on the platter, ready to serve to the best of friends and loyal family. Warm feelings shared - around the table, nicely dressed. ~Hodakapottery
Crochet cloche hat for the winter , with branch buttons to remindes us the after- rain smell of all those raw tree branches ~TeaPartyHats
Beautiful rich, warm colors for winter and Christmas in this Mozambique garnet and champagne cz pendant. ~VerbenaPlace
The Pine Forest - A modern Abstract approach to the traditoion Pine tree. Great wall decor for holiday season and all year round. ~TheJoyofColor
...perfect christmas gift! no need to wrap these dotted earrings, just to hang on the christmas tree ! ~Donauluft
A large 10-inch Sterling Silver Star Urchin, for use as a Christmas tree topper during the holiday season or as a decoration on a book shelf, coffee table or mantel throughout the year. ~kissadesign
We've taken our Pear design and added a few festive embellishments to create Parisian Pear. Our friends love this design because it brings a bold and fresh look to their holiday tabletops.~romyandclare11/03/2011
The Don’t Do List, pt 3: Don’t Play Small
Creating a successful business with your talent and skills is not for the timid, the petty, nor the shallow mind. It takes guts to put yourself out there each day and offer up something made with heart. It takes being in a perpetual creative flow of innovation, which means not allowing yourself to get dragged down into negative or fear based perspectives.
Our Don’t Do List is offered by Artisans Gallery Team members from the lessons we’ve learned by making and observing mistakes. Sometimes the best advice is about what not to do!
1) Don’t take it personally!
It’s a given that you won’t like every communication from buyers, or comments posted in the Forums. But if you approach every-day workspace communications with too much personal passion and enthusiasm, your day can get eaten up with worry and resentment. You may also lose opportunities by misreading someone’s intentions.
As Eve of EvesLttleEarthlings observes:
Don't get annoyed when customers ask for a discount. The forums are full of sellers who think this is an insult. I personally never give discounts, but usually when I politely explain why, they purchase at full price anyway.
Custom made doll from EvesLittleEarthlings
Renee from DecorateTheDiva advises:
Don't tell customers you are having a bad day, or your life problems. Keep it upbeat and joyful especially around the holidays. Stay focused on the topic and keep it simple.
glass and brass woodland acorn necklace from DecoratetheDiva
2) Don’t stand still.
Keep moving and progressing in your work. It’s fun for you, and good for business, too.
As Lauren of lapisbeach says:
Don't be afraid to try new things. When I first opened my Etsy shop I only had soft knit items in my shop. With a friend's encouragement- I started experimenting with wire.....now the wire line dominates my shop listings. Who knows what is next!
Black Pearl necklace from lapisbeach
3) “Don't copy someone else's work - even if you can, even if they are selling like mad.” – from Genevieve of jibbyandjuna
handmade original polymer clay necklace from jibbyandjuna
It’s not fair, it’s not legal, and it’s not good businesswise to copy someone’s original designs. If an image inspires you, your final product must deviate from the inspiration piece by at least 30% in order to be legally defensible as your own work.
I hope you’ve enjoyed our series!
The Don’t Do List part 1- Shipping
The Don’t Do List part 2- to Avoid Negative feedback
by Lee Wolfe/ OneClayBead
Your comments, questions, and ideas are welcome!
10/21/2011
The DON’T DO list, pt 2, to avoid negative feedback
In order to have a successful transaction in internet sales, you need to deliver a great product in a timely fashion, but that is not enough. You must also understand the expectations of your buyers. It is critical to know PayPal’s policies for both buyer and seller protection as well. There are many ways in which good sellers with great products incur negative feedback on Etsy. Some of it is unavoidable, but keeping a high score overall greatly helps your success. As a team of successful sellers with good feedback, we’ve learned how to resolve or avoid most of the situations that result in an unhappy buyer. Here are our best tips to avoid negative feedback:
1) Always reply quickly, and communicate with thorough details and respect. As Estella from Staroftheeast (feedback score 2333, 100%) says,
Don't keep a question of a buyer or potential buyer unanswered, no matter how bad, negative or annoying the question/problem is. Not answering is the worst you can do, and will only make a buyer very angry :)
p.s. I have seen lots of sellers who got their neg. or neutral feedback because of lack of communication and/or not answering convo's.
handmade necklace entitled Dragon’s Skin from Staroftheeast
2) Give precise details in each listing. Buyers are unhappy when something is larger or smaller than they imagined.
Diane of SignsByDiane (feedback score 855, 100% positive) says:
Please don't leave me guessing just how large or small something is....and since this is a US based site please have measurements posted in inches too.
This Shabby Chic Wedding Sign by SignsByDiane shows the scale of her piece in the listing photo as well as in the listing copy.
3) Take responsibility for your part in the transaction problem. Don’t get overly defensive or blaming- that just polarizes the situation.
As Sarah-Lambert Cook from TuckooandMooCow (feedback score 855, 100%)says:
Don't be afraid to own your mistakes. Customers appreciate knowing and you can often win a fan for life by owning your own mistakes and fixing them right away.
hand painted watercolor earrings from TuckooandMooCow
4) Understand a Buyer’s Rights as interpreted by both PayPal and Etsy.
As Lee of OneClayBead (feedback score 1482, 100%) has learned:
Don't tell a buyer whose package has just gone missing that they are flat out of luck. Whether you think it is fair or not, you will be held liable for non-delivery in most cases. PayPal will side with a buyer unless you have delivery confirmation and a confirmed address. And even if PayPal sides with you, the buyer can appeal to their credit card holder for a chargeback. So the best approach with a buyer who hasn't received their package is to respond immediately with any info that you have, and a concerned and friendly tone. Make efforts to track down the package. And be prepared to refund all or part of their money if necessary, with courtesy. Having insurance for expensive pieces helps!
ceramic wine goblets, wheel thrown from OneClayBead
5) Actively work towards a win/win resolution. Refrain from unprofessional insults to unhappy buyers.
Heather of HeatherKent (feedback score 691, 100%) wisely advises:
Don't burn any bridges - You don't know which customers will come back and order dozens more items from you! Treat every customer as if they are your only customer.
personalized original art necklace from HeatherKent
Pt 1 of this series is here: http://artisansgalleryteam.blogspot.com/2011/10/dont-do-list-pt-1-shipping.html
Pt 3 coming Monday, 11/24/11
We welcome comments and further suggestions!



